每个在美开餐馆的是不是都遇到过这种情况,还是只有我?
客人在店里吃了拉面,第二天打电话投诉说一直闹肚子。我说可以退拉面钱,对方一开口就要五百。不依不饶的怎么办?我说会尽快给对方打回电话,该如何说

您好,首先对您的不适感到非常抱歉。请您放心,我们的所有食材都是每天早上现准备的,我们的设备也每天晚上进行彻底消毒清洁。关于您的身体状况,我们强烈建议您及时就医检查,因为健康最为重要。如果医生确诊是由我们的食品造成的问题,我们将负责任地处理此事,绝不推诿。请您保持健康,有任何更新也麻烦通知我们。谢谢您的理解和支持。
First of all, I am very sorry to hear about your discomfort. Please rest assured that all our ingredients are prepared fresh every morning, and our equipment is thoroughly disinfected every evening. Regarding your health condition, we highly advise you to seek medical attention promptly, as health is the most important. Should your doctor confirm that the issue was caused by our food, we will handle the matter responsibly and will not shirk our responsibilities. Please take care of yourself, and do keep us updated on any developments. Thank you for your understanding and support.
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